Well one of my technical support queries got answered quite well today. The second one, however, not so much. In my query, I said “please give me a call.” But they couldn’t call, could they? Noooo, they decided to email about calling. OK, so I played their little game. I said “I am available today from 1pm – 5pm Pacific.” Haven’t heard back…
Anyway, why would you email about calling? When I worked in tech support and I knew someone wanted a call back, I would call first and if they didn’t pick up then I would either leave a voice mail or leave a voice mail AND send an email.
Arghh…
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